BigCommerce to Zoho Campaigns

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Leverage Zoho's powerful marketing automation platform with your BigCommerce customer and order data to boost sales and customer engagement.

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Recover Abandoned Carts

Capture lost sales through marketing automation

Our integration brings in BigCommerce abandoned cart data including recovered cart in real-time and links it to customer. With Automation in Zoho Campaigns, you can easily define rules to send email reminders with embedded cart link to customer.

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Up-sell and Cross-sell

Increase Customer Lifetime Value

Our integration incorporates order data including last order value, date and lifetime order value. Leverage workflow automation to upsell/cross-sell products and to increase loyalty of your prime customer base.

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Advanced Reports and Segments

Gain Insights About Customers and Catalog

Our integration brings in customer profile together with orders data. Identify more insights about your customer including Lifetime value, average order value, your top customer segment etc.


Zoho Campaigns
What happens during a sync
flow1 Registered Customers
Address Details
flow3 Guest Customers
Billing Details
flow5 Completed Orders
Cart Details
flow6Last Order & TCV Custom Field
flow7Abandoned Carts
Live Cart Details
flow8Abandoned Cart Custom Field


  • Any new customer data (registered or guest) creates an entry into Contacts list.
  • For registed customers, address details are used to create contact details. For guest customer, billing details are used.


  • With every order, custom field values of First Order Date, Last Order Date and Total Customer Value (purchases) are updated.
  • For any incomplete orders (abandoned cart), an abandoned cart live link in incorporated in a custom field for the specific Contact.
  • Abandoned Cart link and identifier can be used while defining workflows to trigger automatic emails.


Price / Month
Number of orders
(per month)
$15 200 orders
$25 500 orders
$35 1000 orders
$45 Unlimited current orders
* no limit on number of customers and products
prereqisities: All plans including Free version supported.